What’s included in the hire price?
Full gas bottle
Full tank of AD Blue diesel cleaner
Unlimited mileage for travel within the UK
Full manufacturers breakdown cover
Comprehensive insurance for 2 drivers
First aid kit Breakdown kit Fire blanket and fire extinguisher Smoke and carbon monoxide detector
Camping and Caravanning Club privilege members scheme and campsite guide – up to 30% savings on participating campsites.
Bike rack
Rear view/reversing camera
Barbecue & charcoal
Outdoor table and chairs for al fresco family meals
External shower (hot and cold, great for washing muddy boots/sand and pets!!)
25m water fill hose
Motorhome levelling blocks
Mains electric hook up cable
External blackout / insulation blinds
Toilet chemicals
Toilet roll
Smidge midge repellent
Sense of Arran toiletries (Hand wash, shower gel, shampoo & conditioner)
Television with Freeview and built in DVD player (Freeview only available in areas with signal)
DVDs, family games
Road Map
Torch
First aid kit
Breakdown kit
Bedding and towels for your party
Fully equipped kitchen (pots, pans, utensils, crockery & cutlery)
Tea & coffee (fresh and instant)
Breakfast pack
Microwave (will only work on hook up)
Electric kettle and toaster (will only work on hook up)
Gas kettle
3 burner gas hob
Gas oven/grill
Dustpan and brush, broom, car hoover
Dish cloths and cleaning products
Remote control heating an hot water via your own mobile phone, controlled via Trauma App
Can I drive the motorhome on a regular driving licence?
Who can drive the motorhome?
What if I have penalty points on my licence?
You must declare at the time of booking if there are any endorsements on your driving licence. Zoom Motorhome Hire may not be able to provide cover for you to drive the vehicle if you have certain endorsements imposed on your driving licence. Failure to declare any accidents or driving convictions invalidates insurance.
We are unable to offer driver insurance if driver has had their driving licence endorsed or suspended or more than 6 penalty points imposed.
Medical suspensions are accepted proving the hirers licence has been reinstated by the DVLA.
What does Zoom motorhome vehicle insurance cover?
- Third party liability for personal injury.
- Third party liability for material damage.
- Personal accident insurance is not included.
- All hirers should arrange additional travel insurance suitable to their individual requirements.
Please see our terms and conditions for information on full insurance coverage.
Do you offer vehicle hire excess insurance?
This way, in the event of a bump or any damage your £1000 security/damage deposit is protected.
What is the cost of the security/damage deposit?
The hold will be lifted within 7 days of returning the vehicle. We are unable to confirm that the motorhome is damage free until the exterior has been washed and the inside valeted. If we find damage after you have left you will be informed within 4 hours of returning the vehicle by phone call, text, or email along with photo evidence.
What is the minimum hire period?
What identification do I need to be insured to drive?
- Complete driver form for ALL drivers (form is provided 12 days before your travel date)
- DVLA one time check-code
- 1 x proof of ID
- 2 x proof of addressDVLA “ONE-TIME CHECK-CODE” (each driver must provide a DVLA Check Code):
PROOF OF ADDRESS & ID:
Each driver must provide the following ‘Proof’ documents
1. Copy of their photo card driving licence both sides (address & ID must be up to date)
2. 2 x proofs of address (Address must match the driver’s licence)
What identification do I need to bring with me?
How long does the collection and return process take?
Do you provide child seats?
Can I take a pet?
Where can I leave my car while we are away?
Do we need to stay at campsites?
In England and Wales wild camping is strictly prohibited and you should only park where it is legal to do so.
We strongly recommend that you read our “guide to free camping” below:
A guide to free camping
#Please Respect our Countryside
A common myth states that thanks to the Scottish Outdoor Access Code, in Scotland wild camping with your motorhome or campervan / RV is allowed. But actually, this law only applies to “lightweight camping”, which does not include motorised vehicles.
However, all is not lost, there are plenty of sites available in Scotland if you plan in advance and know where look – read on to see the list of websites which provide listings of where to park for the night without breaking the law!
- When in Doubt:
It can often be unclear, particularly in National Parks or forests. When in doubt, simply check! A quick search on Google can reveal the rules regarding a particular area, or lead you to a phone number where you can check. - Respect the Space:
Pick up all litter, do not damage your surroundings. The old saying goes; leave only footprints, take only photographs! In respecting your litter and pollution, you must also consider your noise pollution. Playing loud music or yelling can aggravate nearby inhabitants or disrupt the wildlife around you, so keep it down, especially after 10pm.
A rule of thumb for most wild motorhome campers is to arrive late, leave early!There are many resources which make it easy for motorhome enthusiasts to find the perfect place to stay. See the list of the most useful websites below to help you find the perfect motorhome stops across the UK.For a more tried and tested approach:
www.SearchForSites.co.uk
Excellent site – wild camping spots across the whole country and an excellent resource for those looking for a more unstructured experience. Includes French style “Aires” sites, where you can empty your toilet cassette and take on fresh water. We’ve received excellent feedback on this site and can personally vouch for its many resources.
www.CoolCamping.com
Cool Camping initially started as a guide for tent-orientated campers, successfully developing into a website showing all kinds of campsites around the world. By using the filters you will be able to find all campsites for motorhomes across the United Kingdom and Ireland. Visit the Cool Camping website for more information.
www.NearlyWildCamping.org
This organisation offers landowners the possibility to open their land for campers to spend the night. About 40% of all their campsites also welcome campervans and for an annual fee of £20 you will be granted access to the list of all the “Nearly Wild Camping” campsites. For an overview of all their campsites you can visit the Nearly Wild Camping website.
www.PitchUp.com
The Pitch Up website includes a wide range of motorhome stops. From small farms to luxurious campsites. By setting the filters on motorhome or campervan pitch, you will find an overview of motorhome campsites.
www.UKMotorhomes.net
If you are looking for a website which only includes stopovers for motorhomes, the “Extensive list of motorhomes stopovers” selected by UK Motorhomes is the place to be. This list includes officially recognised overnight campervan parking spots in the UK and Ireland.
www.CamperContact.com
This is a fabulous app to find beautiful motorhome stopovers. Currently they show 1,289 stops in the United Kingdom and 238 stops in Ireland, to have a look at motorhome stopovers for your trip, visit the Camper Contact website.
www.Park4Night.com
Last but definitely not least is the website and app of Park4Night – again excellent resources for wild camping spots across the UK, Ireland and Europe which support stopovers for motorhomes enthusiasts.
How long will the 12V leisure battery last if not at a campsite?
Do the electric plug sockets work when not on a mains hook up?
Can I take a Zoom motorhome to Europe or the Republic of Ireland?
Returning the motorhome - what do I need to do?
- Empty the cassette toilet at a designated area and flush out with fresh water.
- Remove rubbish and general waste from the motorhome and empty the bins.
- Refill the tank with fuel.
- Wash dishes and ensure the oven and grill are cleaned.
- Make sure the motorhome is returned in the same clean condition it was received.